LOT Polish Airlines A Star Alliance memberr

 

ADDITIONAL FEES

International travel

 Taxes, fees and charges              

Baggage allowance and excess baggage charges

 Registered baggage allowance Flights to Europe and the Middle East and Vietnam from Europe and the Middle East and Vietnam Charges for excess baggage for flights to/from Europe and the Middle East and Vietnam – weight concept          
Flights to/from the USA/Canada – baggage allowance  Non-registered baggage carried on board Charges for each second piece of baggage (not exceed 23 kg)in Economy class on flights from/to USA and Canada Charge for excess baggage between Poland and USA/Canada flights – piece concept Third and more pice In case of excess baggage (23 kg + 23 kg), passenger applicable to additional charge per bag/per passenger) Example for flights from Poland to USA:    
Unaccompanied minors  Transaction Fee (per passenger/ ticket)              
Traveling with Pets Weight Concept per animal Piece Concept per animal - 1PC excess bag            
                 
                 
Sport equipment charges: SPORT EQUIP SKI AND GOLF in Piece Concept              
                 

 

International travel

Fares
  • The fare to be paid covers the cost of transporting passenger from the airport at the actual place of departure to the airport at the actual final destination. It is calculated in accordance with the tariff which is applicable on the day you book your ticket for the flight dates and itinerary shown on your ticket.
  • If you alter your route, this may have an impact on the fare you pay. The fare is recalculated on the basis of the actual route taken and, if applicable, the difference subsequently charged.
  • Your fare does not include ground transport between airports or between airports and city centers.

 

Taxes, fees and charges

Applicable taxes, fees and charges imposed by government or other authority, or by the operator of an airport, shall be payable by you. At the time you purchase your Ticket, you will be advised of taxes, fees and charges not included in the fare, most of which will normally be shown separately on the ticket.

Transaction Fee (per passenger/ ticket)

  • Online (lot.com) – 14 USD for trips originating IN Poland / 0 USD for trips TO and VIA Poland

  • On the phone (LOT Call Center US market) – 30 USD

  • Ticket office US (group tickets) – 30 USD

  • At the airport US - 35 USD Exeption -Baggage 18 USD

Unaccompanied minors

 

Air fare

 

The air fare for children up to 12 years of age is determined by the rules of the tariffs which apply. For exact information on prices please contact LOT Call Center or your local LOT Ticket Office or your travel agent.



 

Supervision charges if your children travel alone


In addition to the air fare, supervision charges apply per route:
Charge in EUR Charge in USD Where charges apply
15 20 USD / CAD+ service fee* For non-stop and transit flights within Poland
40 60 USD / CAD+ service fee* All flights within Europe
80 110 USD / CAD+ service fee* Transit flights within Europe
80 110 USD / CAD+ service fee* Non-stop flights to/from destinations outside Europe

Exceptions

For siblings travelling together, only one supervision charge is levied.

Important:

Young people aged from 12 to 17 may travel alone. Upon a special request from parents or guardians, such passengers may travel under supervision of a member of flight crew. Assistance will be arranged in the same way as for children aged from 5 to 12. The charge are the same as for children aged from 5 – 12.

Traveling with Pets

Animals are not included in the baggage allowance, and are counted as excess baggage. Only dog, cats and ferrets can be transported on board. Maximum weight with container is 8 kg. Please be aware that the number of pets carried on board is limited. For more details please check 

Weight Concept per animal

Weight of animal Travel to/from Poland Travel within Poland
Less and 5 kg 40 EUR+ service fee* 50 PLN+ service fee*
Less and 10 kg 70 EUR+ service fee* 90 PLN+ service fee*
cage size - 55x40x20 cm    
More than 10 to 15 kg 100 EUR+ service fee* 120 PLN+ service fee*
Cage size between:    
56x41x21 cm and 99x64x69 cm    
More than 15 to 20 kg 150 EUR+ service fee* 170 PLN+ service fee*
Cage size: more than 100x65x70cm    
More than 20 kg Charged per kg of excess bag+service fee* Charged per kg of excess bag+service fee*
Cage size: more than 100x65x70cm    

Piece Concept per animal - 1PC excess bag

Between PL and US /CA Charge from US Charge from CA
CHI/ NYC/ YTO 150 USD+ service fee* 160 CAD+ service fee*
Other points in US/ CA 200 USD+ service fee* 215 CAD+ service fee*

Between US /CA and Europe except Poland Israel and Africa Middle East
CHI/ NYC/ YTO 180 USD / 190 CAD+ service fee* 200 USD / 215 CAD+ service fee* 230 USD / 240 CAD+ service fee*
Other points in US/ CA 230 USD / 240 CAD+ service fee* 250 USD / 270 CAD+ service fee* 280 USD / 300 CAD+ service fee*

Guide dogs and other service dogs

Guide dogs – seeing-eye/ hearing, assisting and emotional support dogs are accepted free of charge in the passenger cabin when accompanying a passenger with a disability. Weight and size limitation do not apply and the animal need not be caged. Please remember to notify us of your guide dog 48 hours before departure time. For more details see link 

Baggage allowance and excess baggage charges

Registered baggage allowance

Flights to Europe and the Middle East and Vietnam

from Europe and the Middle East and Vietnam

Adults and children above two years of age

Service class  weight weight
Business class 30 kg 66 pounds
Economy class 20 kg 44 pounds
Economy class on flights from/to Beirut, Cairo, Damascus 30 kg 66 pounds


 

A child under 2 years of age allowed a 90% fare discount (without the right to a second seat) is eligible for transport of baggage up to 10 kilograms (22 pounds).

IMPORTANT! For code-share flights (operated by another carrier) baggage regulations may differ. Please contact specific carrier to find out about current conditions.

Flights to/from the USA/Canada – baggage allowance

Adults and children above two years of age

Service class amount weight dimensions
Business class 2 pieces 32 kg 158 cm / 62 in
Economy class 1 piece 23 kg 158 cm / 62 in

Charges for each second piece of baggage (not exceed 23 kg)in Economy class on flights from/to USA and Canada

Departure Charge
Flights from Poland 180 PLN (in USD around 55) + service fee*
European flights 50 EUR (in USD around 65) + service fee*
Flights from USA 60 USD + service fee*
Flights from Canada 70 CAD + service fee*

* service fee level depends on point of sale

A child under 2 years of age allowed a 90% fare discount (without the right to a separate seat) is eligible for transport of 1 piece of baggage with a maximum weight of 23 kilograms (50 pounds) and overall dimension of 158 cm (62 inches).
The weight of registered baggage on domestic flights cannot exceed 20 kilograms.

A child under 2 years of age is eligible for transport of 1 piece of baggage with a maximum weight of 5 kilograms.

IMPORTANT! The carrier may refuse to accept registered baggage if it is not packed in a manner that warrants safe transport despite the exercise of normal care in handling the baggage. LOT Polish Airlines recommends that baggage should be clearly marked by an address tag. The carrier is not liable for any fragile and perishable goods carried in the baggage, or for money, jewelry, and other valuables, documents, commercial samples, etc. Such items are carried at the passenger's sole risk and responsibility. In international traffic, the carrier's liability for damage to registered baggage is limited to USD 20 per kilogram.

Non-registered baggage carried on board

In addition to the registered baggage limit, the passenger is entitled to carry cabin baggage under his or her custody. 

Service class amount weight weight dimensions dimensions
Business class 2 pieces 9 kg 20 pounds 118 cm 45 in
Economy class 1 piece 6 kg 13 pounds 118 cm 45 in
In addition, the following can be carried by the passenger as cabin baggage included in ticket price:
  • small handbag;
  • coat, cloak or blanket;
  • umbrella or walking stick;
  • camera or binoculars;
  • a pair of crutches or a fully collapsible wheelchair (if necessary during the journey);
  • baby food and collapsible pram/pushchair (if necessary during the journey).

*There are additional registered baggage allowance for Miles & More members.

IMPORTANT! For code-share flights (operated by another carrier) baggage regulations may differ. Please contact specific carrier to find out about current conditions.

Charges for excess baggage for flights to/from Europe and the Middle East and Vietnam – weight concept

Baggage that exceeds permitted limits is subject to an additional charge. Its amount depends on the route and exceeded specifications. Excess charge is collected at check-in at the applicable rate.

Region Charges for excess baggage
Poland 15 PLN per 1 kg + service fee*
Europe 10 EUR per 1 kg + service fee*

Between Europe

and Middle East

and Vietnam

 

20 EUR per 1 kg + service fee*
30 EUR per 1 kg + service fee*

* service fee level depends on point of sale

IMPORTANT! Please note: In case of code-share flights, where LOT is designated as a marketing carrier only - excess baggage must be collected according to the operating carrier's regulations.

Charge for excess baggage between Poland and USA/Canada flights – piece concept

Departure Charge for 2 piece of baggage to 23 kg+ service fee*
from Poland 180 PLN (in USD around 55) + service fee*
from Europe and Middle east to US/CA 50 EUR (in USD around 65)+ service fee*
from USA 60 USD + service fee*
from Canada 70 CAD + service fee*

* service fee level depends on point of sale

Third and more pice

---------------------------------------------------------                     
 BETWEEN POLAND AND USA   ¦  CHARGE      ¦     CHARGE                          
                                        CA      ¦  FROM USA    ¦  FROM CA                          
 ---------------------------------------------------------                     
 NEW YORK/CHICAGO/YTO     ¦  150 USD+ service fee*    ¦      160 CAD+ service fee*                       
 ---------------------------------------------------------                    
OTHER POINTS IN USA/CA        ¦  200 USD+ service fee*             215 CAD+ service fee*
 
             
 
FROM                                 EUROPE          ISRAEL      MIDDLE       TC3            
 USA AND/CA --->    EXCEPT POLAND   AND AFRICA  EAST      HAN/PEK/TYO       
 -------------------------------------------------------------------------     
NEW YORK/CHICAGO180 USD+ service fee*200 USD+ service fee*230 USD+ service fee*280 USD+ service fee*       
YTO                           190 CAD+ service fee*215 CAD+ service fee*240 CAD+ service fee*300 CAD+ service fee*
 -------------------------------------------------------------------------     
OTHER POINTS IN USA* 230 USD+ service fee*250 USD+ service fee*280 USD+ service fee*330 USD+ service fee*
OTHER POINTS IN CA    240 CAD+ service fee*270 CAD+ service fee*300 CAD+ service fee*350 CAD+ service fee*
* service fee level depends on point of sale

In case of excess baggage (23 kg + 23 kg), passenger applicable to additional charge per bag/per passenger):

Departure Charge for excess baggage
from Poland to New York/Chicago/Toronto 120 EUR (in USD around 155)+ service fee*
from Europe to New York/Chicago/Toronto 140 EUR (in USD around 180)+ service fee*
from Poland to other points in USA and Canada 160 EUR (in USD around 205)+ service fee*
from Poland to other points in USA and Canada 180 EUR (in USD around 230)+ service fee*
from Israel and Africa to New York/Chicago/Toronto 160 EUR (in USD around 205)+ service fee*
from Israel and Africa to other points in USA and Canada 200 EUR (in USD around 255)+ service fee*
from Damascus, Cairo and Beirut to New York/Chicago/Toronto 180 EUR (in USD around 230)+ service fee*
from Damascus, Cairo and Beirut to other points in USA and Canada 220 EUR (in USD around 285)+ service fee*

* service fee level depends on point of sale

Example for flights from Poland to USA:

1 piece of baggage to 23 kg charge
2 pieces of baggage, each to 23 kg 180 PLN (in USD around 55)+ service fee*
2 pieces of baggage, 23 + 27 kg = 50 kg 180 PLN (in USD around 55)+ 120 EUR (in USD around 155)+ service fee*
3 pieces of baggage, 23 + 23 kg +23kg= 69 kg 180 PLN (in USD around 55)+ 120 EUR (in USD around 155)+ 120 EUR (in USD around 155)+ service fee*

* service fee level depends on point of sale

Sport equipment

Sport equipment (e.g. bicycle) is not included in the free baggage allowance. This service must be paid at the airport on departure date in accordance with the carriage of baggage provisions for this day (General Conditions of Carriage of Passengers and Baggage applied by LOT Polish Airlines issued pursuant to the Article 9 pts. 9.6)

Sport equipment charges:

Sport equipment Domestic flights Europe/Middle East  
up to 15 kg not exceeding 100 cm length (e.g. golf, snow or water ski) 30 PLN + service fee* 35 EUR + service fee*  
15-30 kg (e.g. surfing, kite, bicycles, tandem) 50 PLN + service fee* 50 EUR + service fee*  
over 30 kg (e.g. windsurfing) 70 PLN + service fee* 100 EUR+ service fee*  

* service fee level depends on point of sale

SPORT EQUIP SKI AND GOLF in Piece Concept

 
---------------------------------------------------------                     
 BETWEEN POLAND AND USA   ¦  CHARGE      ¦     CHARGE                          
                                         CA      ¦  FROM USA    ¦  FROM CA                          
 ---------------------------------------------------------                     
                                                        up to 15 kgs
 NEW YORK/CHICAGO/YTO               50 USD+ service fee*            53 CAD+ service fee*
 
                                                          MORE THATN 15 KGS
                                                  ¦  150 USD+ service fee*    ¦      160 CAD+ service fee*                       
 ---------------------------------------------------------                 
                                                          up to 15 kgs
OTHER POINTS IN USA/CA        ¦     66 USD+ service fee*               72 CAD+ service fee*
 
                                                          MORE THATN 15 KGS
                                                          200 USD+ service fee*             215 CAD+ service fee*
 
             

FROM                                 EUROPE          ISRAEL      MIDDLE       TC3            
 USA AND/CA --->    EXCEPT POLAND   AND AFRICA  EAST      HAN/PEK/TYO       
 -------------------------------------------------------------------------   
                                                          up to 15 kgs
NEW YORK/CHICAGO        60 USD+ service fee*      66 USD+ service fee*      77 USD+ service fee*            93 USD+ service fee*
YTO                                     63 CAD+ service fee*     72 CAD+ service fee*       80 CAD+ service fee*          100 CAD+ service fee*
 
                                                          MORE THATN 15 KGS
 NEW YORK/CHICAGO      180 USD+ service fee*    200 USD+ service fee*     230 USD+ service fee*      280 USD+ service fee*       
YTO                                    190 CAD+ service fee*   215 CAD+ service fee*    240 CAD+ service fee*       300 CAD+ service fee*
 -------------------------------------------------------------------------     
 
 
                                                          up to 15 kgs
OTHER POINTS IN US         77 USD+ service fee*     83 USD+ service fee*        93 USD+ service fee*      110 USD+ service fee*
OTHER POINTS IN CA        80 CAD+ service fee*      90 CAD+ service fee*        100 CAD+ service fee*   117 CAD+ service fee*
 
                                                          MORE THATN 15 KGS
OTHER POINTS IN USA*  230 USD+ service fee*     250 USD+ service fee*     280 USD+ service fee*     330 USD+ service fee*
OTHER POINTS IN CA     240 CAD+ service fee*      270 CAD+ service fee*    300 CAD+ service fee*     350 CAD+ service fee*
 * service fee level depends on point of sale

Excess baggage Transaction Fee (per transaction). Transaction fee per bag depends on point of sales.

Point of sales Service fee amount
Online and LOT Call Center Do not apply
City Ticket Office 
  • long haul (from PL) - PLN 60
  • short haul (from PL) – PLN 55 
  • domestic (within PL) - PLN 33
Ticket counter at the Airport
  • from PL – 75 PLN
  • from US/ CA – 18 USD

In the weight-determined system, in the Business Class, the registered baggage limit is 32 kilograms, and in Economy Class 23 kilograms.

Reservation Cancellations/ Changes Fee

Fare type Fare description
ECONOMY SAVER Wholly unused ticket might be refunded with 150 USD penalty. Date/flight change allowed from 150 USD. Service Fee is nonrefundable.
ECONOMY SEMI-FLEX Wholly unused ticket might be refunded with 100 USD penalty. Date/flight change allowed from 100 USD. Service Fee is nonrefundable.
ECONOMY FLEX Refundable. Flight/date changes free of charge. Service Fee is nonrefundable.
BUSINESS SAVER Wholly unused ticket might be refunded with 100 USD penalty. Date/flight change allowed from 100 USD. Service Fee is nonrefundable.
BUSINESS Refundable. Flight/date changes free of charge. Service Fee is nonrefundable.

In case of ticket refund/change (if possible) in addition to the fees additionally service fee* is charged. * service fee level depends on point of sale. Change flight /or travel date is only possible under the applied tariffs and availability.

Miles & More: Taxes, surcharges and service charges

All additional costs such as taxes (e.g. airport taxes, security fees), surcharges (e.g. fuel surcharge, insurance surcharges) and service charges (e.g. rebooking fees) associated with the issue or use of an award shall be borne by the member and may be charged to the member’s credit card. Information on the amount of taxes, surcharges and any service charges may be obtained from the Miles & More Call Center .

Miles & More: Award reservations service fee (per passenger)

  • Online (lot.com) - no fee
  • On the phone (Miles & More LOT Service Center) – no fee

Miles & More: Award reservation change/ cancel

  • A charge of 50 EUR or 70 CHF/ USD 60 /200PLN is payable for rebooking or cancelling a flight award (excluding Fly Smart and mileage bargain tickets). This amount may vary or be waived for certain flight awards. Only the date and time of a booking can be changed. It is not possible to change routes.
  • The cancellation fee will only be charged if miles are refunded. In cases where only fees and taxes are to be refunded, the customer does not have to pay the cancellation fee.
  • No any other fees for award ticket
  • Up to 3 years after ticket issue:
    • Passenger gets back his miles.
    • Passenger gets back the taxes and fees.
    • Passenger has to pay the cancellation-fee as above (because miles are refunded).
  • Refund of unused Fly Smart and Mileage Bargain Tickets
    • Passenger gets back no miles.
    • Passenger gets back the taxes and fees (except the YQ fuel surcharge
    • Passenger doesn’t have to pay the cancellation fee (because miles are not refunded).

Additional free of charge baggage allowances for Miles & More Frequent Flyer

Program member – HON Circle/Senator/FTL

  Class of service Frequent Travellers Miles &More Senators/ HON Circle Members/ Star Alliance Gold Members
Piece concept Economy Class 2 bags up to 23 kg each 3 bags up to 23 kg each 2 bags up to 23 kg each
  Business Class 2 bags up to 32 kg each 3 bags up to 32 kg each 2 bags up to 23 kg each
Weight concept Economy Class up to 40kg (additional 20 kg) up to 40kg (additional 20 kg) up to 40kg (additional 20 kg)
  Business Class up to 40kg (additional 10 kg) up to 50kg (additional 20 kg) up to 50kg (additional 20 kg)

Food and drinks on board – Sky Bar – long haul flights On short haul flights all food, drinks and beverages are free of charge.

  Economy class Business Class
Food – two services free of charge free of charge
Soft drinks free of charge free of charge
Hot drinks (coffees, teas) free of charge free of charge
Additional snacks (i.e. chips, cookies) – L/H 5-10 PLN free of charge
Alcoholic Drinks (i.e. beer, wine, spirits) – L/H 5-10 PLN free of charge

 

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